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Physical Address:
2019 Sandy Pond Lane
Waxhaw, NC 28173
888-669-1064
Hours of Operation
8:00am - 5:00pm (ET), Monday - Friday
Coverage Area
Nationwide
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Program Information

Helpline for student loan borrowers who have a private loan from a bank or credit union. This helpline discusses options for payment reductions and catching up missed loan payments. Options include settling previous debts and issuing a new loan with low interest rate.

Eligibility

Open to student loan borrowers who have private loans through a bank or credit union.

Disabilities access

No services provided on-site, hearing and speech-impaired individuals can contact by dialing 711, the free national access number that connects to Telecommunications Relay Services (TRS).

Required Documents

Call for information

Application Process

Call for information