Privacy Policy

Privacy Statement

The privacy, confidence, and trust of individuals who visit the Helpline Center website are important to us. No personal information is collected at this site unless provided voluntarily by an individual while participating in an activity that asks for the information.

Collection of Information

The Helpline Center website only collects the personal information that is necessary to provide the information or services requested by an individual. “Personal information” refers to any information relating to an identified or identifable individual who is the subject of the information. This includes such items as an individual’s name, address, or phone number. We also collect statistical information that helps us understand how people are using the website so we can continually improve our services. The information collected is not associated with any specific individual and no attempt is made to profile individuals who browse the website. You may be asked to participate in surveys at this site. Participation is optional, and the choice to participate or not to participate will have no effect on your ability to use other features of the site.

Use of Information

The Helpline Center website uses the collected information to respond appropriately to requests. This may be to respond directly to you or to improve the website. E-mail or other information requests sent to this website may be maintained or forwarded to the appropriate individuals or agencies in order to respond to the request. Survey information is used for the purpose designated in the survey.


Any web page or application at this site may use cookies. Cookies are short and simple text files that are stored on a user’s computer hard drive by web sites. They are used to keep track of and store information so the user does not have to supply the information multiple times. The information that is collected through cookies at this site is handled in the same manner as other information collected here. You can configure your web browser to refuse cookies or to notify you when a web site attempts to send you a cookie. You can also check your hard drive for cookie files and delete them from your computer.

Links to Other Sites

This website has links to many other websites. These include links to websites operated by other government agencies, nonprofit organizations, and private businesses. The Helpline Center website is not responsible for the content or privacy practices of these sites and suggests you review their privacy statements.

Contact Information

The Helpline Center website welcomes comments regarding this privacy statement. Please convey any questions or concerns to: