Here for you all day, every day.


The mission of the Helpline Center is making lives better by giving support, offering hope and creating connections all day, every day. We fulfill our mission through the following core service areas:

  • 211 Community Resources
  • Volunteer Services
  • Child Care Resources
  • Suicide and Crisis Support
  • Military and Family Support

The Helpline Center, formerly known as the Volunteer & Information Center, began serving the Sioux Empire community in 1974. At that time, phones were answered by volunteers. Through the years, the agency was formalized with staff, grew to 24 hours/7 days a week service, and was the first location west of the Mississippi River to begin 211 service.

The Helpline Center serves thousands of people every year by connecting individuals to resources and support, providing child care referrals, providing local agencies volunteers, offering hope to individuals with thoughts of suicide and connecting families in need to resources for the holidays.

The Helpline Center is supported by United Way, city and county government allocations, grants, corporate donations and private donations.

If you would like to support the mission of the Helpline Center please click here.

View the Helpline Center’s latest audited financials: 2015 Helpline Center, Inc. Audit Report

View the 2015 Annual Report.

Are you a nonprofit community organization that does not have the resources to answer your phone line after hours? The Helpline Center may be able to help you. Our agency provides contractual services with a staff that is trained in information and referral, as well as listening/support and crisis calls. For more information, please dial 211 and ask for the President or email