One Little Number. So Many Reasons.

Impact & Trends

Every year, thousands of South Dakotan’s call 211 to give help or get help. If you would like to share how 211 has helped you or someone you know please e-mail

Community Needs
The 211 Community Resources tracks the needs of communities by tracking the needs of callers. If you would like statistics on a specific need in our community please call 211 and Helpline Center staff will provide you with the latest statistics.

Community Trends

Each year the 211 Helpline Center provides an overview of the trends and needs identified by those who call, text, or email the Helpline. Click below to see the trends for your community.

2016 Beadle County Community Trends

2016 Black Hills Community Trends

2016 Brookings County Community Trends

2016 Greater Sioux Falls Community Trends

2016 Lake County Community Trends

2016 Yankton County Community Trends